Help Center

General

Shipping

Shipping to Canada

Shipping to the USA

Shipping to the UK

Shipping Internationally (Europe and South Africa)

Billing

When do you charge payments?

What happens if my method of payment declines?

Returns & Exchanges

I received a damaged item/I have a missing item

I don't like my Tribe box, I want to return it

Cancellations

I want to cancel my order

How do I cancel or skip my subscription?

Subscription

Pricing

What does the $34.99 cost include?

Products

What products will be in my Tribe box?

I never received my box

Account

Do I need to create a new account if I cancel and reactivate my subscription?

Loyalty Program (T-Rewards)

How does the referral program work?

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